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Privacy Policy

Privacy Commitment

At Ornaksh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit or purchase from ornaksh.com.

By accessing our website, you agree to the practices described in this policy. This policy should be read alongside our Terms & Conditions.

Information We Collect

To provide a seamless shopping and shipping experience, we collect information you voluntarily provide:

  • Personal Identity: Full Name, Contact Number, and Email Address.
  • Order Fulfillment: Complete doorstep Shipping & Billing addresses with PIN/ZIP codes.
  • Customer Inquiries: Any notes or communication shared when requesting sizing or styling support.

Note: We collect this data strictly for fulfilling orders and communicating updates.

How We Use Your Information

The information collected is used solely to:

  • Process & Dispatch: Pack, verify, and deliver your authentic jewellery orders.
  • Transit Updates: Send automated tracking numbers and delivery notifications via Email & SMS/WhatsApp.
  • Support: Respond to customer inquiries and assist with orders or sizing.
  • Platform Optimization: Improve website speed, security, and checkout reliability.

We never sell, rent, or trade your personal data to third parties.

Browsing Data & Analytics

  • Log Data: When you browse Ornaksh, our servers automatically log technical information such as your IP address, browser type, operating system, and pages viewed.
  • Cookies: We use secure, standard cookies to keep your shopping cart intact while you navigate different pieces and remember your preferences.

You can disable cookies in your browser settings at any time, though some checkout functions may require them.

Trusted Service Partners

We share only necessary, minimal data with verified partners strictly to execute services:

  • Payment Gateways: Highly secure, PCI-DSS compliant payment gateways (Razorpay, Stripe, UPI). Ornaksh never stores credit/debit card numbers or CVVs.
  • Logistics Partners: Reputed courier networks strictly provided with your shipping address and contact number for parcel delivery.
  • Data Protection: All partners are legally bound to protect your data confidentiality.

Security Standards

  • All data transmission across ornaksh.com is protected with industry-standard 256-Bit SSL Encryption (HTTPS).
  • We enforce technical and administrative safeguards to prevent unauthorized access, alteration, or disclosure of your records.

Underage Protection

  • Ornaksh does not knowingly solicit or collect personal information from individuals under 13 years of age.
  • If we discover that personal data from a child has been submitted without verified parental consent, it will be deleted immediately from our systems.

Inquiries & Contact

We may periodically update this Privacy Policy. Any updates take effect immediately upon being posted on this page.

For questions or data correction requests, please contact our team:

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